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When you can't decide on one cliched business photo for your site, just add all five. And to anyone else who missed the memo, cute character illustrations are totally the new lightbulbs, ethnically-diverse hands shaking, holding plants, or holding globes, or hot customer support girls wearing headsets. Get with the program. Comments1
This is an awesome blog/resource on film title sequences. Definitely bookmark it socially for future reference. Via kottke. Comments1
Yes, this is real. Finally, FINALLY, someone has decided to address one of the biggest issues of our time: Diner Etiquette (and as a bonus, the great Orange Juice vs. Coffee debate.) Idiots. Comments2
How has this clean method of clearing floats not gotten any attention? For those that can't find it in the article, instead of using a clearing element (<div style="clear:both;"></div> or <br style="clear:both"/>), you simple add overflow:auto to the styles of the wrapper element. Nick and I were both a little skeptical, until we tried it on a layout we were working on. Seems to work. Anyone want to find me an instance where it doesn't? Comments4
Dealing with health insurance is possibly the biggest pain in the ass involved with running a business. It is a total scam. Premiums are insane, and coverage is spotty at best. Not to mention the bureaucratic nightmare of the application process. This article provides some resources (and moral support) for small business owners dealing with health insurance issues. I can personally vouch for ehealthinsurance.com. I used them to research plans and get quotes, and they were great. They act as a broker throughout the entire application process and assign an account executive to your case. The customer service was surprisingly good. We didn't actually end up purchasing the plan we applied for through them (through no fault of theirs) since we got denied coverage by GHI at the last minute because they didn't like that, as a partnership, we paid each other with profit draws, not official NYS-45/W-4 wages. Ugh, I won't go into details. Also, you politicians who always talk about tax breaks for businesses, how about health insurance subsidies? Health insurance costs are one of the biggest hurdles when trying to grow from a start-up, to a small business and beyond. We can't hire people, and spur the economy, if we cant afford their benefits! Comments0
You may have seen reports of these "snapshot" polls (Gallup, Rasmussen, etc.) circulating the media: Clinton leading Obama, now Obama leading Clinton, but McCain leading Clinton and Obama... on so on. I never really got why these matter, mostly because I tend to look at another national poll, called THE PRIMARIES! You know that one where the entire country gets to vote or caucus, where there is a "sample" size of millions of actual votes. These snapshot polls have a sample size of about 1,000 people, and with the right question, and the right sample, you could get 1,000 people to say that Ron Paul will be the next President (oh wait, that's digg). These polls are just another way for the media to turn this into a horse race. They are the OTB of the political discussion. Comments0

10 Secrets for Building a Successful Company, or How To Linkbait

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Yesterday I read this article in Wired about Apple (no, not the article about Apple you just read, or the one before it, another one) called How Apple Got Everything Right By Doing Everything Wrong. Now that is probably the dumbest title ever written, and the backwards logic at play in just those nine words is a good indication of the ridiculousness you'll be barraged with should you continue reading, but that's not what got to me in this article. Nor is it the fact that this is the same regurgitated Apple/Steve Jobs storyline that has appeared a million times before in a million different places. It's not that either.

(But if you do want a pretty good take on that side of the issue, check out John Gruber's article. He is an angry man, and he is right on.)

What got to me, the part that really illustrates a larger trend of totally clueless business journalism (and now business blogging), was this:

And now observers, academics, and even some other companies are taking notes. Because while Apple's tactics may seem like Industrial Revolution relics, they've helped the company position itself ahead of its competitors and at the forefront of the tech industry. Sometimes, evil works.

Over the past 100 years, management theory has followed a smooth trajectory, from enslavement to empowerment. The 20th century began with Taylorism — engineer Frederick Winslow Taylor's notion that workers are interchangeable cogs — but with every decade came a new philosophy, each advocating that more power be passed down the chain of command to division managers, group leaders, and workers themselves. In 1977, Robert Greenleaf's Servant Leadership argued that CEOs should think of themselves as slaves to their workers and focus on keeping them happy.

Let me tell you something, that is not "observers, academics," (and I'll add journalists), following a smooth trajectory. That is observers, academics, and journalists not knowing what the fuck they are talking about. It is them reacting, not undersatnding. They are just taking the successful company-of-the-moment and trying to extract some secret ingredient from their concoction. The answer always changes, because the question is abstract.

Hey, you know what, Apple is really successful, and they have an obsessive CEO. The secret: just add one part obsession to your business, and you can be just as sucessful!

Oh wait, who is this? Google? Where did they come from? Their motto is "Don't Be Evil?" Really? And they provide free laundry services? Wow, that must be the key. Let your employees work on whatever they want, and give them free food while they're doing it! Pretty soon you'll be bathing in stock options.

This back and forth, up and down, is incessant. One new revelation contradicts the last. And it is everywhere. Everyone is always trying to create some universal template, some guaranteed recipe for success. Just take a look at this recent bullshit exchange. It is ridiculous, and you could find a thousand more similarly formatted "secrets to success" articles. I have some patience for successful business owners giving tips (a la 37signals) — at least they have the track record to back it up — but when pundits and journalists try to chime in, it just grows into this flurry of glib, self-serving statements that all miss the point.

Call me nihilistic, or call me a relativist, but THERE IS NO UNIVERSAL TRUTH. Sorry. So please stop projecting and proclaiming. You don't have the skeleton key. There are no rules, there are no templates, there are no secret ingredients. Everything is unique and everything is dependent on its own circumstance. You can write all the books, magazine articles, or blog posts you want, but someone will always be able to prove the exception. Something will always contradict.

One reason these businesses are successful is probably because their founders didn't take advice from stupid articles in Wired, or try to ride the latest meme sweeping the blogosphere. They understood that every situation is unique, and they needed to approach it as such. What's right is what works, not what previously worked.

People will continue to make a ton of money writing certain business books, or get tons of exposure writing relevatory articles and blog posts, but that won't get us any closer to a truth. We will just continue to identify false panaceas.

I for one am just about done with the Leander Kahney's of the world and their thoughts on how a company could get everything right by doing everything wrong. Sorry buddy, but you don't know the right or wrong way to run a business, no one does. Your insight is not omniscient. If Apple gets everything right, it's because they are doing what's right for them, even if it's wrong for everyone else. "Right" is a relative term when success is so unique.

For those in the Rochester, NY area, just a heads up that the third BarCamp Rochester will be happening on April 5th, 2008 at RIT. I'll be there (don't know about Nick), so if you're attending, say hello. Comments0
I know I kiss some serious NY Times ass on this blog, but honestly, not too many people do information graphics better than they do. Check out this time line of the 6 or so years of events surrounding the Iraq War. Extremely well-designed, easy to navigate and understand, and very informative. They consistently get this stuff right, and it is far from easy. (Hey info-graphic designers at the NYT, start your own blog where you talk about your design process. Everyone will love it and you'll be internet celebrities and get into SXSW and everything, and you'll have a ton of Twitter followers, etc., and you'll get tons of chicks. You're welcome.) Comments1
I am generally pretty jaded, and it takes a lot to impress my cynical sensibilities, but the technology and concept behind the BookLamp project is pretty awesome. Watch the demo video and it will click (especially after the Jurassic Park example). There is a ton of promise for something like this. In it's current state, it is very limited since the book database is basically filled with a bunch of scf-fi novels (the type with CG women in g-strings on the cover), but if Amazon or Google got a hold of this, it could be huge. I just hope they license or open source it to the larger community first. Comments0

 

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Zack Gilbert

Zack is the Lead Developer at Seen Creative. He is in charge of making things work.

Nick Adams

Nick is the Lead Designer at Seen Creative. He is in charge of making things look good.

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